- Asking questions to develop rapport with learners – finding out information to enable you to get to know the participants better and tailor the learning even more closely to their needs. Questions about job role & responsibilities, previous experience (good & more challenging), hopes & fears for the training can all help with this.
- Asking questions to involve participants & manage the group – questions which raise curiosity, get participants thinking & sharing from their own experience and get the group discussing & looking at the topic from different angles all play a part. You can use questions to draw in quieter group members, to draw out & value the experience of individuals and to keep the focus of the learning.
- Asking questions to assess and evaluate the learning – there are so many ways to use questions to informally assess learning both during and towards the end of a programme. Questions can be used to encourage recall & recap learning, to review learning objectives, to identify unexpected learning, to aid planning the use of learning and to encourage self-reflection. We can seek out feedback on what worked in the training and what we can further improve.
do you make use of questions in sessions you design or deliver?
- Are there any gaps in how you are using questions at present?
- What value do questions bring to your sessions – for you & for participants? How can you build further on that?