8 Sketchnotes from the CIPD Festival of Work 12 & 13 June 2024

Rachel writes: I was at the CIPD's hashta#FestivalOfWork last week at Excel in London. And what a wonderful event it was - lots of people, lots of conversations - a vibrant and lively atmosphere. This event is now a free event and all the better for it. The new venue worked a treat for the larger number of participants- the exhibition and sessions were busy, but I never felt crowded. A great range of topics were on the agenda in the multiple stages - business transformation, learning & development, wellbeing, equalities, internal communications, ethics and so on. My only quibble is that most of the sessions were only 30 minutes in length - I would love to see some longer sessions, in addition to the keynotes, where topics are explored in greater depth.

I Sketchnoted 8 sessions over the course of the two days - here they are:

AI and Ethics

The first session I took part in was on the subject of 'The Ethical Implications of AI and Automation and was presented by James Proctor and Louise Johnston of Phase 3 - a Manchester based company. This was one of a number of sessions exploring different aspects of the use of AI in organisations and the changes that we are facing in our working lives.

This session brought out both some of the benefits, but also some key ethical issues to consider in using AI such as risks of bias, issues of transparency and trust, data privacy and concerns about job losses. James and Louise emphasised the value of people and AI working together - the copilot model. I particularly liked the phrase 'human in the loop' which is about designing in that it is always a person that makes the decisions, when using AI applications.

Fireside chat with Stacey Dooley 

One of the keynote session's was an informal chat with documentary maker Stacey Dooley who talked about allyship, gender equality, building relationships and mental health.

AI for L&D

Nelson Sivalingam was speaking about how AI can be used by L&D professionals. A quick survey of participants revealed that we felt AI was already having a big impact in our personal lives, but only a few of those L&D present felt it was having an impact so far on our organisational worklife. Nelson challenged us to raise our game with how we envisaged using AI in our L&D work, from the nearest small hill to a higher peak (not yet even in view) and to move our thinking beyond content creation and automation to a more strategic series of applications to focus on skills.

Have organisations already achieved equality in the workplace?

This was the challenging title of a challenging session led by Lutfur R. Ali.

Lutfur began by considering the future of Equalities, Diversity and Inclusion in the context of the backlash against EDI, what some of the reasons for this vocal backlash are and what the reality of EDI is in organisations. He encouraged us to work on 'developing a shared understanding' but also to simplify the language we use to ensure that it is understandable and accessible for managers throughout our organisations and doesn't act as a barrier to action for them. He challenged us to focus on 'Equality of outcome and impact' and recognise that organisational culture - particularly aspects such as wellbeing & psychological trust are vital and equality is not just about 'representational diversity'.

The Skills Agenda

This hashtag#Sketchnote picks out key points from the panel session 'Navigating the Future: The Skills Agenda and Why does it Matter?', which was chaired by @CIPD's Lizzie Crowley. The panel included: Claire Tunley, from the Financial Services Skills Commission; Liz Williams MBE from FutureDotNow; Tom Ravenscroft, Skills Builder Partnership; and Sonia Pawson, from West Yorkshire Fire Service.

I was particularly struck by the statistic shared by Liz Williams MBE that only 4 in 10 people are planning to upskill their digital skills this year. This seems astounding and shocking in equal measure, giving how fast things are developing in the field of technology. She cautioned us in developing our organisation's digital skills to focus more on where we are now and guided us to the framework for 20 key digital skills which can be accessed on the FutureDotNow website. This was a key takeaway from the event for me.

Green Skills and your workforce

This panel session explored the concept of jobs and skills to support sustainability and included consideration of a wider range of skills linked to the whole ESG (environmental, social and governance) agenda. My favourite advice from the session was about 'layering in new skills' rather than using the language of reskilling - and it gave me the perfect opportunity to draw a piece of layer cake!

Keynote with Dex Hunter-Torricke from Google Deep Mind

The afternoon keynote on the 2nd day of the CIPD Festival of Work last week, was from Dex Hunter-Torricke from Google Deep Mind. This session was a wide ranging walk through some of the challenges we are likely to be facing from the disruption caused by the adoption of AI in 'the intelligence revolution. He shared with us some of the scenarios about how AI could be used in very diverse fields and way the ripples from these changes may impact us socially. He talked about the need to be both BOLD and also RESPONSIBLE and the need for Renaissance leaders. We were challenged to disrupt ourselves and think simultaneously in terms of 6 months ahead and 10 years ahead.

Behaviour and Learning Change

In this session, Amy Brann, shared insights on the brain, learning and behaviour change. She discussed how our brains continue to develop and asked us 'What have you been myelinating recently?' A key point from this session for me, was to focus on reinforcing required new behaviours, when attempting to change behaviours.

Rachel Burnham

17 June 2024

I help individuals and organisations to use visuals to think, learn and work more effectively, particularly though using Sketchnoting and drawing.

All My Sketchnotes from the Learning Technologies Conference 2024 UK

 Rachel Burnham writes: This work the Learning Technologies Exhibition and Conference #LT24UK has been taking place on 17 & 18 April at ExCel in London.  I was attending the conference as part of the social media team and contributing to the social media coverage for the event by Sketchnoting sessions.   I will include in this blog all my Sketchnotes for the sessions I participated in over the two days.

 

With a keynote address on each day and up to 5 streams of sessions for the two days, a lot of different topics and takes on those topics have been explored over the two days.  Each participant will have chosen to participate in a mix of sessions, with differing formats and will have come with a range of experience and from varying contexts, so each person will have their own view about what the conference covered and how valuable it was.  My experience was that all the sessions I participated in were thoughtful, interesting and of value.  Of course, there are some points made by speakers that I disagreed with, some things that weren’t new to me but familiar territory and also lots and lots that challenged, inspired and intrigued me.  

Here are my Sketchnotes from across the two days.  I have included both the titles of the sessions and the hashtags based on the session numbers so that you can look at other social media coverage on these sessions if you wish:

Opening Address Wednesday – A world in flux: AI and the forces transforming work, and what we can – and should – do about it

Daniel Susskind was looking at how AI is disrupting not just blue collar jobs, but also professional roles. He identified that this happening at the task level for a wide range of professions, rather than replacing the job as a whole. He also identified that AI tackles tasks differently compared to the way a human does, but may still be able to do specific tasks more effectively than a person does.  It was a pity that he seemed unaware of the way that modern L&D works and the range of ways in which effective learning can be supported.

 

#T3S1 The Case for Rethinking Organizational Learning

Here is my Sketchnote from the interactive session led by Dr. Nigel Paine and Dr. Celine Mullins on rethinking Organizational Learning.

The point that resonated with me particularly was about focusing not on knowledge but on knowing. With Sketchnoting I find the value is in 'the doing' and the insight this gives rather than in the Sketchnote produced.

 

#T4S3 Instructional Design in the Real World

Andrew Jacobs chaired a fully interactive session with a fabulous panel made up of Jane Bozarth, Julie Dirksen and Cammy Bean. The session was exploring designing learning for the way people learn and work and addressed questions from session participants - by doing this it modelled one of the points made in the session that relevance leads to engagement.

It was fascinating that so many questions related to managing relationships in order to be able to design effectively eg with SMEs or other stakeholders. Lots of practical approaches for doing this were shared by the panel.

 

Opening Address Thursday – What on earth will people do next? Understanding human behaviour now and in the future?

Lively, informative and helpful keynote from Thimon De Jong at the start of the second day of the Learning Technologies Conference. He focused on the implications for learning of two key areas - mental health and our response to the introduction of new technology.  I loved his use of metaphors – being stranded on a sandbar and the elevator – a gift for a Sketchnoter!

 

#L2S1 L&D and Sustainability

I was very glad that I was able to take part in the lunchtime session yesterday on 'L&D and Sustainability' hashtag#L2S1 with Rob Hubbard, Bryan Hopkins, Natalie Ainsworth and Jodie Pritchard. There is a lot we can be doing in L&D to be contributing to sustainability in our organisations - we need to put our hands up, find out what is already going on in our organisations, talk about it and remember that we have useful skills in changing human behaviour which is so important to this work.

 

#T1S5 VR in Learning

Lots of practical advice and experience shared from two very different organisations about when, how and when not to use VR for effective learning.

Really liked the DICE mnemonic for situations in which VR can be a good option shared by Charles Neuner and the practical examples for when to use the real thing, video or VR from Matt Day. The session was chaired by Stella Collins who kept the questions flowing.

 

#T4S6 Al Literacy for L&D

This session at yesterday's Learning Technologies Conference by Jon Fletcher of the The LPI (Learning and Performance Institute) was informative, challenging and got behind the hype about AI and into sufficient detail to be practically helpful. It focused on what knowledge and skills L&D professionals need to be developing in the next months/year to be able to both use AI effectively in our own work and also to be able to support our organisation/clients at they adopt AI technologies. In addition, he helpfully identified existing skills of L&D folk which will be useful in working with AI.

There is a lot for us to be learning, but Jon set out a map of what that looks like at present and by doing so gave us a great starting point.

 

Rachel Burnham

19 April 2024

I help individuals and organisations to use visuals to think, learn and work more effectively, particularly though using Sketchnoting and drawing.